News and modifications for June

Reservatic provides an online appointment booking system for all sectors of public service. Each service has different needs. One of the great strengths of the entire Reservatic team is the quick and friendly solution to client requests for the development of new functions that improve the entire system.

News and modifications for June

Transfer of mandatory information during booking

We continue to develop and actively respond to feedback from our clients, one of which was the transfer of mandatory information during booking from the branch to the specific service.
When making a booking, the system allows setting the requirement for filling in the following information:

  • Phone
  • Insurance number
  • Date of birth
  • Home address
  • Insurance provider
  • Vehicle registration number

Previously, these items were set for the entire branch, and the obligation applied to all services of that branch. Such a setting was not satisfactory due to the individuality of each service. Service providers did not always require the same client information for all services. Now, necessary data can be set individually for each service.

How to set up your required information during booking

If the service provider requires additional client information that the system does not offer, we allow custom settings.
You will find the settings for each service under the term Optional items.
We offer several types of fields:

  • Text field
    • The client answers a question you have set
  • Selection from values
    • The client chooses from offered options
  • Checkbox (Yes/No)
    • The client confirms, for example, consent by ticking the box

All these items can be set as mandatory to fill in or not.

Registration via oAuth

If you registered in the system through, for example, Facebook or Google, setting a password was not required. If you wanted to set one later, the system required the current password, which you did not have set at that time.
We have addressed the situation, and when registering through these providers, your current password is not required when setting up a password.