Benefits for providers (companies)
Satisfaction questionnaires
Service providers are interested in the satisfaction of their customers and their opinions on the services provided. One effective way to get feedback from users is through satisfaction questionnaires
Providers can send questionnaires to users after they have completed a service or after a certain period of time since using the service. The questionnaires contain various questions on the quality of the service, staff attitude, facilities and other factors. Users can complete the questionnaire online.