Collaboration between Reservatic and Gordic: Facilitating easy communication for citizens with authorities

One of the biggest challenges citizens face when interacting with government offices is the lack of efficiency and transparency. This is now changing thanks to the innovative collaboration between two technology companies – Reservatic and Gordic.

Reservatic and Gordic: Who are we and what do we do?
Reservatic is a provider of a booking system that specializes in simplifying reservation processes for various types of institutions. The Reservatic system allows users to easily and efficiently make and manage their reservations online. On the other hand, Gordic is a company focused on developing and supporting systems for public administration. Their product, the Citizen's Portal, enables citizens to easily communicate with authorities and manage their administrative matters.

How does the collaboration work?
Through the integration of both systems via API, citizens can easily manage their reservations directly from the Citizen's Portal. This means citizens can book appointments with government offices, monitor the status of their reservations, and perform other reservation-related tasks without leaving the portal.

What are the benefits?
Efficient Planning
This collaboration offers many advantages, the most notable being increased efficiency and convenience for citizens when communicating with government offices. With this new system, the process of scheduling appointments and monitoring the status of a reservation is much easier and more convenient.

Integration with queue management systems
Another benefit is the option to integrate with queue management systems. This means that when a citizen arrives at a government office, their arrival and place in line are automatically recorded and synchronized with their reservation in the Citizen's Portal. This connection not only increases the efficiency of the process but also minimizes errors associated with manual entry of arrivals, ensuring citizens are served on time.

Common Goal
Together, we strive to promote transparency and increase citizens' trust in government offices. Citizens can be confident that their reservations are accurately recorded and that they are informed of any changes regarding their appointments.

This collaboration opens up new possibilities for improving communication between citizens and government authorities. This innovative integration expands the capabilities of the Citizen's Portal and enables citizens to easily and efficiently manage their reservations with government offices. This is just another step towards a more modern and efficient public administration.